General
Shuttle service (Paid)
Heating
Car rental
Airport pickup (Paid)
Airport drop-off (Paid)
Non-smoking rooms
Room service
Designated smoking area
Air conditioning
Airport shuttle (Paid)
Smoke-free property
Convenience store on site
Packed lunches
Activities
Karaoke (Paid)
Tour or class about local culture (Paid)
Walking tours (Paid)
Hiking (Paid)
Cooking class (Paid)
Evening entertainment (Paid)
Bike tours (Paid)
Entertainment staff
Cycling
Themed dinners (Paid)
Bicycle rental
Fishing (Paid)
Family friendly
Family rooms
Game room
Playground
Kids' meals
Outdoor play equipment for kids
Kids' pool
Board games/Puzzles
Movie nights (Paid)
Outdoors
Outdoor furniture
BBQ facilities (Paid)
Terrace
Garden
Sun deck
Picnic area
Outdoor fireplace
Front Desk Services
Concierge
24-hour front desk
Invoice provided
Express check-in/out
Private check-in/out
Lockers
Baggage storage (Paid)
Food & Drink
Fruit (Paid)
Wine/Champagne (Paid)
Snack bar
Breakfast in the room
Bar
Restaurant
Special diet meals (on request)
Safety features
Face masks for guests available
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Safety & security
Fire extinguishers
Key access
CCTV outside property
CCTV in common areas
24-hour security
Safe (Paid)
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Physical distancing in dining areas
Spa
Beach umbrellas
Beach chairs/Loungers
Pool 1 – outdoor
Pool 2 – outdoor
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Physical distancing
Physical distancing rules followed
Contactless check-in/out
Transportation
Public transit tickets (Paid)
Bathroom
Private bathroom